Warranty

Warranty Information

Please send all warranty inquiries to: csr@ciclista-america.com

SIDI WARRANTY POLICY:

Ciclista-America guarantees Sidi footwear and products to be free from defect in materials or workmanship for one (1) year from the date of purchase, from a Ciclista-America client based in the USA, for current model items, for the original owner. A product recognized as defective by Ciclista-America will be repaired or replaced at Ciclista-America's discretion.

You must establish proof of purchase to obtain warranty service or replacement. Ciclista-America will only warranty products purchased from authorized SIDI dealers within the Unites States and its territories.

Certain authorized retailers do sell our products online, or through online auction sites, when in accordance with our regulations. In order for the warranty to apply to online purchases, an itemized receipt from that dealer must be included.

If you are not sure if the seller is an authorized SIDI dealer, please contact the seller and request a physical address and account name. Whether this is an authorized SIDI dealer must be verified through our customer service at csr@ciclista-america.com. If the seller does not provide this information, then our warranty does not apply to this product.

This warranty is expressly in lieu of all other warranties. Any implied warranties of merchantability or fitness for a particular purpose are limited to the same duration as this express warranty.

Ciclista-America is not liable for any incidental or consequential damages.

This warranty does not cover any representation or warranty made by a dealer beyond the provisions of this warranty.

If you are asked to return your shoes for service, please remove any non SIDI items such as cleats or insoles. Any extra items will only be returned by request at the owner’s expense.

The Ciclista-America Sidi warranty does not cover:

1. Products without an invoice or sales receipt, which makes it impossible to establish the date and origin of sale, and also due to the risk of illegal or illicit provenance (e.g. stolen, sold in violation of the fiscal regulations, etc.).
2. Products that have reached the end of their normal life cycle.
3. Damage due to crashes, accidents, negligence, misuse, corrosion, incorrect installation, improperly performed repairs, use of incompatible spare parts or components, unapproved modifications or normal wear and tear.
4. Consumable materials including heel pads, mechanical enclosures, replacement treads, soles etc.
5. Any expenditure related to the transport of the product to and from an authorized Service Center.
6. Compensation for inconvenience associated with not being able to use the product while being repaired or replaced.

FORCEFIELD WARRANTY POLICY:

Ciclista America guarantees Forcefield body armour and products to be free from defect in materials or workmanship for one (1) year from the date of purchase, for current model items, for the original owner. A product recognized as defective by Ciclista America will be repaired or replaced at Ciclista America’s discretion.

You must establish proof of purchase to obtain warranty service or replacement.

Ciclista America will only warranty products purchased from authorized Forcefield dealers within the Unites States and its territories as well as Canada.

Certain authorized retailers do sell our products online, or through online auction sites, when in accordance with our regulations. In order for the warranty to apply to online purchases, an itemized receipt from that dealer must be included.

If you are not sure if the seller is an authorized Forcefield dealer, please contact the seller and request a physical address and account name. Whether this is an authorized Forcefield dealer must be verified through our customer service at csr@ciclista-america.com. If the seller does not provide this information, then our warranty does not apply to this product.

This warranty is expressly in lieu of all other warranties. Any implied warranties of merchantability or fitness for a particular purpose are limited to the same duration as this express warranty.

Ciclista America is not liable for any incidental or consequential damages.

This warranty does not cover any representation or warranty made by a dealer beyond the provisions of this warranty.

The Forcefield warranty does not cover:

1. Products without an invoice or sales receipt, which makes it impossible to establish the date and origin of sale, and also due to the risk of illegal or illicit provenance (e.g. stolen, sold in violation of the fiscal regulations, etc.).
2. Products that have reached the end of their normal life cycle.
3. Damage due to crashes, accidents, negligence, misuse, corrosion, incorrect installation, improperly performed repairs, use of incompatible spare parts or components, unapproved modifications or normal wear and tear.
4. Any expenditure related to the transport of the product to and from an authorized Service Center.
5. Compensation for inconvenience associated with not being able to use the product while being repaired or replaced.